Vexim Biocare Communication Consent Policy

This Communication Consent Policy (“Policy”) governs all communication, messaging, notifications, alerts, promotional activities, operational interactions, marketing communications, and digital engagement conducted within the Vexim Biocare ecosystem.

By accessing, registering, onboarding, subscribing, transacting, or using Vexim Biocare services, the User, Partner, franchisee, accounting partner, delivery personnel, vendor, customer, or operational participant (“User”) expressly consents to communications as described in this Policy.

Vexim Biocare may send:

• operational notifications,
• transaction alerts,
• billing notices,
• payment reminders,
• delivery updates,
• onboarding communications,
• customer support messages,
• compliance notices,
• marketing communications,
• promotional campaigns,
• product announcements,
• ecosystem updates,
• advertisement communications,
• system alerts,
• AI-generated notifications,
• automated reminders,
• and business communications.

Users consent to communications through:

• WhatsApp,
• SMS,
• email,
• push notifications,
• in-app messages,
• automated calls,
• IVR systems,
• chatbot systems,
• social media communication,
• API-driven communication,
• or future communication technologies adopted by Vexim Biocare.

Usage of:

• the platform,
• mobile application,
• onboarding systems,
• registration forms,
• subscription systems,
• transaction systems,
• or operational services

shall constitute valid consent for communication under this Policy.

Vexim Biocare may communicate regarding:

• orders,
• deliveries,
• invoices,
• settlements,
• subscriptions,
• renewals,
• account status,
• support matters,
• platform updates,
• security alerts,
• operational governance,
• or ecosystem activities.

Such operational communication may remain mandatory for service continuity.

Users expressly consent to receive:

• offers,
• discounts,
• promotional campaigns,
• sponsored communications,
• advertisements,
• featured product promotions,
• ecosystem announcements,
• franchise promotions,
• marketing campaigns,
• referral campaigns,
• and business promotions.

Users expressly authorize Vexim Biocare to send:

• transactional messages,
• delivery updates,
• billing alerts,
• promotional campaigns,
• customer support communications,
• operational notifications,
• AI-generated interactions,
• and ecosystem communications

through WhatsApp or integrated messaging systems.

Users consent to receiving:

• OTPs,
• verification messages,
• transactional SMS,
• delivery notifications,
• reminders,
• alerts,
• operational updates,
• promotional campaigns,
• and automated communication

through telecom or messaging providers.

Users consent to:

• operational emails,
• invoices,
• compliance notices,
• newsletters,
• campaign emails,
• marketing emails,
• advertisement communications,
• and ecosystem announcements.

Vexim Biocare may utilize:

• automation systems,
• AI systems,
• chatbots,
• recommendation engines,
• automated reminders,
• workflow automation,
• predictive communication systems,
• and automated operational alerts.

Vexim Biocare reserves unrestricted rights to determine:

• communication frequency,
• campaign scheduling,
• notification prioritization,
• messaging intervals,
• operational reminders,
• and communication workflows.

Vexim Biocare may utilize:

• WhatsApp Business APIs,
• SMS gateways,
• telecom providers,
• cloud communication providers,
• email infrastructure providers,
• marketing automation systems,
• analytics providers,
• or communication vendors.

Vexim Biocare shall not be liable for interruptions caused by third-party communication infrastructure beyond reasonable operational control.

Users acknowledge and consent that Vexim Biocare may:

• log communications,
• preserve message history,
• analyze communication metadata,
• record operational interactions,
• monitor support interactions,
• or retain communication analytics

for:

• compliance,
• fraud prevention,
• quality assurance,
• dispute resolution,
• analytics,
• AI systems,
• and operational governance.

Vexim Biocare may analyze:

• open rates,
• engagement rates,
• response behavior,
• communication patterns,
• click analytics,
• operational interactions,
• delivery status,
• and campaign performance

for:

• AI optimization,
• ecosystem intelligence,
• personalization,
• operational analytics,
• and business development.

Vexim Biocare may utilize:

• AI-generated recommendations,
• automated personalization,
• predictive engagement,
• customer behavior analytics,
• recommendation systems,
• automated responses,
• or targeted communication systems.

Vexim Biocare reserves unrestricted rights to:

• impose communication charges,
• recover messaging costs,
• charge usage-based communication fees,
• introduce notification charges,
• recover operational communication expenses,
• or revise communication billing structures.

Such charges may apply for:

• WhatsApp messages,
• SMS usage,
• OTP systems,
• communication APIs,
• premium notifications,
• bulk campaigns,
• or operational messaging infrastructure.

Users may opt out from certain:

• promotional messages,
• marketing campaigns,
• newsletters,
• or non-essential communications

subject to:

• operational limitations,
• legal obligations,
• fraud-prevention requirements,
• compliance requirements,
• or mandatory service communications.

Operational, compliance, billing, security, and governance-related communications may remain non-optional.

Vexim Biocare may preserve:

• consent records,
• onboarding acknowledgments,
• checkbox confirmations,
• timestamps,
• IP logs,
• device information,
• communication preferences,
• and digital acceptance records

for legal defensibility, auditability, compliance, and operational governance.

Vexim Biocare may communicate across:

• mobile applications,
• websites,
• partner systems,
• franchise systems,
• integrated APIs,
• ERP systems,
• accounting systems,
• and ecosystem-linked platforms.

Vexim Biocare may issue:

• fraud alerts,
• suspicious activity notifications,
• security warnings,
• compliance notices,
• verification requests,
• and operational risk alerts.

Users remain responsible for:

• maintaining accurate contact information,
• monitoring registered communication channels,
• securing devices,
• reviewing operational communications,
• and updating communication preferences where permitted.

Users shall not:

• misuse communication systems,
• spam operational channels,
• abuse support infrastructure,
• send unauthorized bulk messages,
• impersonate Vexim Biocare,
• manipulate communication workflows,
• or interfere with ecosystem communication integrity.

Vexim Biocare does not guarantee uninterrupted or error-free delivery of communications due to:

• telecom issues,
• internet disruptions,
• third-party failures,
• spam filters,
• platform restrictions,
• infrastructure outages,
• device issues,
• or external operational dependencies.

Vexim Biocare reserves unrestricted rights to:

• send sponsored communications,
• feature promoted content,
• display advertisements,
• recommend sponsored services,
• conduct campaign-based communication,
• or monetize communication channels within the ecosystem.

Vexim Biocare may:

• restrict communication access,
• suspend messaging functionality,
• block accounts,
• limit communication usage,
• or disable communication features

due to:

• policy violations,
• fraud concerns,
• abuse,
• spam risks,
• operational misuse,
• or governance requirements.

Vexim Biocare shall not be liable for:

• delayed communication,
• failed message delivery,
• spam filtering,
• telecom failures,
• notification interruptions,
• communication inaccuracies,
• third-party outages,
• or indirect operational losses.

Vexim Biocare reserves unrestricted rights to:

• modify,
• revise,
• restructure,
• automate,
• expand,
• or replace

this Policy at any time.

Continued usage constitutes acceptance of revised policies.

This Policy shall be governed in accordance with laws applicable to Vexim Biocare’s operational jurisdiction.

Any disputes shall be subject to jurisdiction determined by Vexim Biocare’s registered operational office.

For:

• communication preferences,
• consent concerns,
• promotional opt-outs,
• operational messaging issues,
• or communication-related grievances,

Users may contact officially designated Vexim Biocare support or compliance channels.

support@veximbiocare.com or call 9801362080

• Effective Date:
• Policy Version:
• Last Updated On:

Continued usage of the Vexim Biocare ecosystem constitutes acceptance of this Policy.

Users acknowledge that initiating transactions, placing orders, onboarding accounts, interacting with operational systems, requesting support, participating in campaigns, or utilizing ecosystem services may constitute implied consent for relevant operational communications.

Vexim Biocare reserves unrestricted rights to:

• automate communication workflows,
• personalize engagement,
• optimize communication timing,
• segment communication categories,
• prioritize notifications,
• or modify communication structures.

Certain communications may be:

• AI-generated,
• algorithmically optimized,
• automated,
• predictive,
• behavior-driven,
• or system-triggered

for operational efficiency and ecosystem optimization.

Vexim Biocare may collect, preserve, process, analyze, and utilize:

• communication metadata,
• delivery reports,
• read status,
• interaction analytics,
• click behavior,
• engagement metrics,
• timestamps,
• and operational communication intelligence.

Vexim Biocare may utilize multiple communication channels simultaneously or sequentially for:

• operational alerts,
• payment reminders,
• fraud prevention,
• compliance notices,
• delivery coordination,
• account recovery,
• or ecosystem governance.

Users acknowledge that certain communications relating to:

• billing,
• compliance,
• security,
• fraud prevention,
• service continuity,
• account governance,
• operational alerts,
• or legal obligations

may remain mandatory and non-optional.

Vexim Biocare reserves unrestricted rights to:

• restrict messaging access,
• block communication privileges,
• blacklist abusive users,
• suspend communication functionality,
• or limit operational communication access

for:

• spam,
• fraud,
• harassment,
• abuse,
• policy violations,
• or ecosystem misuse.

Vexim Biocare may prioritize:

• sponsored communication,
• promotional campaigns,
• ecosystem announcements,
• premium visibility,
• operational notifications,
• or strategic business communications.

Vexim Biocare may archive, preserve, retain, reconstruct, retrieve, or audit communication records, support conversations, operational notices, and messaging history for:

• compliance,
• dispute resolution,
• fraud prevention,
• analytics,
• operational governance,
• or legal defensibility.

Vexim Biocare shall not be liable for:

• telecom restrictions,
• WhatsApp policy limitations,
• email provider restrictions,
• SMS filtering,
• third-party API failures,
• communication throttling,
• or external communication infrastructure limitations.

Vexim Biocare may recover:

• messaging expenses,
• telecom costs,
• API costs,
• communication infrastructure charges,
• OTP expenses,
• WhatsApp charges,
• notification costs,
• campaign expenses,
• or operational communication costs

through platform charges, operational deductions, usage-based billing, subscription models, or ecosystem pricing structures.

Vexim Biocare may communicate regarding:

• affiliated services,
• ecosystem partners,
• integrated operational systems,
• franchise activities,
• strategic collaborations,
• or ecosystem-linked offerings.

Users shall not:

• manipulate communication systems,
• generate artificial engagement,
• misuse notification systems,
• exploit communication infrastructure,
• interfere with messaging integrity,
• or bypass communication governance mechanisms.

Communication consent relating to:

• operational alerts,
• billing notices,
• compliance communication,
• legal notices,
• fraud prevention,
• settlement communication,
• or governance requirements

may survive suspension, inactivity, cancellation, or termination where operationally or legally necessary.

Clauses relating to:

• communication consent,
• operational messaging,
• communication analytics,
• billing communication,
• fraud alerts,
• audit preservation,
• and ecosystem communication governance

shall survive suspension, cancellation, termination, or discontinuation of services.